Requirements

• Must have Sunday availability
• Previous experience in customer service, hospitality, or administrative roles.
• Strong organizational and multitasking skills with excellent attention to detail.
• Tech-savvy with the ability to learn booking and POS software quickly.
• Professional appearance and demeanor that reflects a luxury Med Spa environment.
• Flexible schedule, including evenings and weekends.

Responsibilities

• Greet and welcome clients with professionalism and warmth, ensuring a seamless first impression.
• Manage scheduling and bookings with precision, keeping the spa organized and efficient.
• Anticipate client and provider needs, proactively resolving issues before they escalate.
• Communicate clearly with clients about services, memberships, policies, and promotions.
• Handle phone calls, emails, and messages with professionalism and accuracy.
• Facilitate client follow ups in a timely manner to ensure aftercare instructions and follow up appointments are communicated appropriately.
• Support spa operations, including maintaining cleanliness of front desk areas and ensuring supplies are stocked.
• Partner closely with providers and management to keep client flow smooth and efficient.
• Participate in training, team meetings, and ongoing professional development.
• Maintain medical records and prepare charts for clinic sessions. Provide assistance as needed to physicians, Practice Manager, and clinical staff.
• Promote services, products, and packages (commission available)

Pay: $23 + Sales Based Commission